Delivery Information
Order Despatch
Our despatch time for all orders are 1-2 days from confirmation of an order (excluding weekends and public holidays). Additional delays may occur during busy/sale periods. All UK items, once dispatched, are sent using our preferred shipping partner. Standard shipping to the UK is charged at £3.99 and Next Day is charged at £5.99 . A Tracking number is provided and all items must be signed for.
Delivery and Costs
Destination | Shipping Type | Costs | Shipping time |
United Kingdom | Standard (tracked) | £3.99 free standard UK delivery on all orders over £150 | 2-3 Working Days |
United Kingdom | Next Day (tracked) | £5.99 free standard UK delivery on all orders over £150 | Next Day - order before 1pm Monday to Thursday |
Europe | Express (tracked) | Prices are set based on Royal mail international track and signed. For estimates please refer to the Royal Mail price estimator. Please note that prices can can vary as these are set by Royal mail | 3-5 Working Days |
Rest of World | Express (tracked) | Prices are set based on Royal mail international track and signed. For estimates please refer to the Royal Mail price estimator. Please note that prices can can vary as these are set by Royal mail | 3-5 Working Days |
Order Tracking
You will receive a link in your order despatch email. This links to our chosen partners website and will display the details of which courier partner is handling your parcel and where the parcel is. If you have any concerns regarding your order, our Customer Service team will be able to help you.
Please refer to the Contact us page for our contact details.
United Kingdom
Standard Shipping is £3.99 and free on all orders over £150. Shipping time is up to upto 3 working days (working days do not include Saturday, Sunday or UK Bank Holidays)
Next Day Delivery
Next Day Shipping is £5.99 and free on all orders over £150. *Orders must be placed before 1pm Monday to Thursday for next working day shipping (working days do not include Saturday, Sunday or UK Bank Holidays). Orders placed after 1pm on Friday will be shipped the following Monday.
Next Day Shipping is not available for the Channel Islands.
The following regions and postcodes require 2 working days for shipping:
Northern Ireland , AB30-31, AB33-38, AB41 6-8, AB41-43,AB436-8,AB44-45,AB-51-56 & 63, DD8-10, FK3-8, FK17-21, PH10-11, PH13-14, TD152, IV1-3, IV4-36 40 & 52-54, IV41-49 51 & 55-56, KA27, KA28, KW1-3& 5-14, KW15, PA20-49 & 62-77, PA60, PA61, PA78, PH17-26, PH30-41,PH42, PH43, PH44, PH49-50, TR21-25, ZE1
The following postcodes require 3 working days for shipping:
HS1-9, KW16-17, ZE2-3
International
We offer tracked Shipping to Europe. Shipping Prices are set based on Royal mail international track and signed. For estimates please refer to the Royal Mail price estimator. Please note that prices can can vary as these are set by Royal mail. Shipping time is 3-5working days (working days do not include Saturday, Sunday or Public Holidays).
Rest of World
We offer tracked Shipping to Rest of the world. Prices are set based on Royal mail international track and signed. For estimates please refer to the Royal Mail price estimator. Please note that prices can can vary as these are set by Royal mail. Shipping time is 3-5 working days (working days do not include Saturday, Sunday or Public Holidays).
All our orders are subject to fraud checks. If there is a chance your order will be delayed as a result of this, we will contact you.
Orders must have a valid postcode. Orders placed without a valid postcode may be delayed.
Unfortunately we are not currently able to deliver to BFPO addresses.
We will only charge you once per order, even if we send more than one parcel.
We aim to ship your order to you, to the shipping address you have requested in your order within the time period set out above but we cannot give exact shipping dates and times.
Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for shipping outside the United Kingdom, some of our products may not be available for shipping to certain destinations outsidethe United Kingdom. We reserve the right to define which products may be shipped to your shipping country of choice.
Please note that many countries have specific import restrictions on certain products of materials and it is the responsibility of customers to check local customs regulations before placing an order for shipping outside the United Kingdom. The Dressmaker do not offer any assistance in this process.
Prices are displayed and charged in UK Pounds Sterling, International credit card providers or banks will determine the exchange rate and may add an additional processing or administration fee if your order has to be converted to a currency other than these.
All products are sold on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on receipt. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international shipping. Unfortunately delivery times, to our International customers, may be prolonged due to custom delays outside of our control .